FAQs
How do I request a quote for a product?
Click on the 'Request a Quote' button on the product page, fill in your details, and our team will get back to you with pricing and availability.
Can I customize a jewellery design?
Yes, we offer customization for most of our designs. Share your requirements via the quote form and our experts will guide you.
What metals do you use?
We use certified 18kt gold in rose, yellow, and white tones for all our products.
Are the diamonds certified?
Yes, all our diamonds are certified and sourced from trusted suppliers adhering to ethical standards.
Is there a minimum order quantity?
No, we accept single-piece orders as well as bulk requests. Please use the quote form to inquire further.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and timelines will be shared in the quotation based on your location.
How long does it take to make a custom piece?
Custom orders usually take 2-4 weeks depending on the complexity and availability of materials.
Do you offer engraving?
Yes, we can add engravings to most products. Mention this request when filling the quote form.
What payment methods do you accept?
We accept payments via bank transfer, Stripe (international cards), and Razorpay for Indian customers. Payment details will be shared once the quote is confirmed.
Can I track my order?
Yes, once your order is shipped, you will receive tracking details via email or WhatsApp.